Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach the logoease.com team and what happens once your message lands in our inbox.
How to Send Us a Message
Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Send your note to [email protected], and if your enquiry relates to a specific casino brand or page, mention it by name so we can find the context quickly.
What We Can Help With
- Questions about our ratings — If you want to know why a particular Canadian online casino sits where it does in our rankings, or how payout speed factors into our scoring, ask and we will explain.
- Corrections — Bonus terms, payment options and licensing details change often. If you spot something on a brand page that looks outdated, tell us and we will check it against the operator's current terms.
- Content suggestions — If there is a topic you would like us to cover, such as a payment method, a game category, or a type of casino we have not addressed yet, we take reader suggestions seriously when planning new pages.
- Site issues — Broken links, formatting problems, or anything that made the site harder to use than it should have been.
- Responsible gambling concerns — If you or someone close to you is finding it hard to keep gambling under control, let us know and we will point you towards relevant support resources rather than leave the message unanswered.
What Happens After You Get in Touch
A real person on our editorial team reads every enquiry. We do not rely on automated replies to close out messages. Depending on the topic, we may forward your question internally or reply directly with an answer.
Most messages are answered within two working days. If your enquiry needs more research, for example a claim about an operator's licensing or a payment processing time, we would rather take a bit longer and give you an accurate answer than rush a reply.
Before You Write In
A few things that help us help you faster:
- Name the specific brand, offer, or page you are asking about.
- Include any relevant detail, such as the province you are playing from, if your question touches on regional availability.
- If you are reporting an issue with an operator itself, such as a delayed withdrawal or a dispute over bonus terms, contact that operator's support team directly first, since we are an independent comparison site and not the casino operator.
If your question is about which casino might suit you, our Best Non GamStop Casinos 2026 page and the ranked brands on our homepage are a good starting point before you write in, as many common questions about bonuses, payment methods and game selection are already covered there.
Our Commitment to Accuracy
Canada Casinos is built on keeping our reviews of Canadian online casinos honest and current. We do not accept payment in exchange for a better ranking, and reader feedback is one of the ways we catch details that have moved on since a page was last checked. If something you read here affected a decision you made, good or bad, we want to hear about it.
Thanks for taking the time to reach out. We look forward to your message.